Remote Tier 1 Support Technician
Published | July 13, 2020 |
Location | United States of America |
Category | Default |
Job Type | Full-time |
Description
Answer inbound tech support calls and make outbound calls to customers as needed. Maintain 90% CSAT (customer satisfaction) and 90% QA (quality assurance) ratings. Advanced understanding of computers including troubleshooting and fixing computer related problems. Thoroughly troubleshoot, investigate and resolve customers computer related problems....