Director of Cybersecurity Operations

at Partners HealthCare
Published June 4, 2023
Location Somerville, MA
Category Default  
Job Type Full-time  


As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary/ Overview:

At Mass General Brigham (MGB) Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

Under the direction of the MGB Chief Information Security Officer, this role is responsible for directing programs, technology, and operations around security event monitoring, incident response, threat intelligence, threat & vulnerability management, and application security across MGB.

Principal Duties and Responsibilities

Working with the CISO, set strategic direction for Cybersecurity Operations team, ensure staffing levels meet operational needs, and promote a culture where employee wellness and professional development are prioritized

Direct the development and implementation of strategies and technologies for continuous monitoring and detection of cybersecurity threats and vulnerabilities across MGB.

Oversee the threat and vulnerability management program, including regular assessments, penetration testing, and remediation efforts.

Direct engineering efforts across the toolset supporting Cybersecurity Operations, ensuring the proper implementation and maintenance of security tools and technologies such as Endpoint Detection & Response, SIEM, Network Monitoring, and other

Direct the creation and operationalization of processes for threat & vulnerability remediation and incident response effort

Collaborate with cross-functional teams to identify and mitigate risks and vulnerabilities in both on-premises and cloud environments.

Monitor and report on the effectiveness of cybersecurity controls via data-driven measurements, ensuring compliance with relevant laws, regulations, and industry standards.

Actively participate in Information Security team leadership

Represent the broader Information Security program to select internal and external stakeholder group

Supervisory Responsibilities:

8-10 direct reports, including both individual contributors and management

Fiscal Responsibility:

Responsible for significant portion of overall Information Security budget

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position requires occasional local travel to MGB sites, vendors, and/or conference

Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.

Normal office working conditions. The noise level in the work environment is quiet to moderate.

While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision and depth perception.


Exceptional analytical and problem-solving skills, with a proven track record of continuous improvement

Proven experience building highly-capable teams, including a record of strategic hiring, retention, and staff development

Strong knowledge of relevant cybersecurity framework

Cybersecurity leadership experience as typically gained by 7 years of experience in cybersecurity, with at least 5 years leading team

Bachelor's degree in Computer Science, Information Systems, or related field or equivalent experience

Experience with a broad range of cybersecurity tools and technologie


Ability to demonstrate Mass General Brigham's Leadership Competencies for both Performance Focused Leadership and People-Focused Leadership

Performance Focused:

Customer/Patient Focus: Building strong customer/patient relationships and delivering customer/patient centric solution

Manage Complexity: Make sense of complex, high quality, and sometimes contradictory information to effectively solve problem

Cultivate Innovation: Create new and better ways for the organization to be successful

Ensure Accountability: Holding self and others accountable to meet commitment

Learning Agility: Actively learn through experimentation when tackling new problems, using both successes and failures as a learning folder

People Focused:

Drive Equity and Inclusion: Recognizes the value that different perspectives and cultures bring to an organization

Build Effective Teams: Build cohesive teams that apply their diverse skills and perspective to achieve common goal

Collaborate: Build partnerships and work collaboratively with others to meet shared objective

Communicate Effectively: Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences including senior system and hospital administrators, physician leadership, technician staff, and other personnel across different institution

Instill Trust: Gain the confidence and trust of others through honesty, integrity, and authenticity

Superior analytic and reasoning skill

Exceptional communication skills, especially in high-pressure environment

Ability to lead team members across multiple institutions, departments, and technical operations staff

Excellent ability to translate strategic initiatives into a tactical approach, and execute the steps within the approach

Diversity Statement

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.