Director Cybersecurity Operations

at Discover
Published April 29, 2022
Location Riverwoods, IL
Category Default  
Job Type Full-time  


Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

The Director, Cybersecurity Operations will lead the 24X7 Cybersecurity Operations Center (CSOC) team of experts to monitor, detect and respond to the organizations’ information security threats.

This leader will provide oversight of day-to-day operations of the CSOC and work towards improving process and driving mature and repeatable service delivery. As a key member of the security leadership team, this leader brings current knowledge and future vision to enable the evolution of our security operations team, adopting new practices and capabilities to mature our cybersecurity posture. This role has high visibility and requires a strong technical leader who can partner with stakeholders and customers to mitigate risk. This leader will also be a thought leader in CSOC operations, focused on automation, analytics, cloud acceleration, and advanced threat analysis. This leader shall also be able to recruit, develop, and mentor staff through open communication, training opportunities, and foster innovation, creativity, collaboration, and professional growth of the team.  This leader will also provide oversight and direction for cybersecurity programs, strategy, and technologies to maintain the confidentiality, integrity, and availability of Discover corporate and customer information assets. This position is a critical focal point for executives, regulators, and business partners to ensure requirements and expectations are understood and incorporated in tactical and strategic planning and execution. The Director will be responsible for fostering strong collaboration with other information security organizations, creating, and reporting executive risk and performance metrics to provide full transparency into the security posture of the company.


  • Provides leadership to a team of seasoned and highly skilled technical senior managers. Delivers work-class cybersecurity program roadmaps, including well-crafted plans, specific and achievable objectives and appropriate reporting and metrics.

  • Advances and guides planning, strategy and delivery of cyber engineering, architecture, threat intelligence, incident response, analytics, cloud security, expansion, and development of emerging technologies.

  • Pioneers consistent and efficient cybersecurity risk treatment by applying best practices in technology and processes across Discover.

  • Drives cybersecurity program innovation and optimization while balancing security, operations, and compliance risks.

  • Oversees regulatory, audit, assurance, risk reporting and/or industry compliance. Provides continual and meaningful reporting to all levels of management that enhances the leadership view of risk, performance, and overall results.

  • Manages complex cross-functional cybersecurity engagements to achieve shared goals. Advises management and executives on cybersecurity initiatives, status and gaps, direction and resource investments, and design appropriate road map/charger to manager cybersecurity risk. Stays informed on evolving threats, peer discussions, new vendor solutions and industry trends to continually advance the cybersecurity program.

  • Articulates the cybersecurity plans, direction and risk to regulators, auditors and/or law department.

  • Establishes oversight process to assure complete transparency into risks identified and progress toward remediation by departments who have ownership and remediation responsibility. Promotes focus on the expanding cybersecurity framework and comprehensive assessments.

  • Enables and supports diversity and professional development of management and team members.


  • Bachelor’s degree in Computer Science.

  • 10+ years of cybersecurity, technology, risk, engineering, compliance leadership role or related.

  • 4+ years of people management experience.

  • 12+ years of cybersecurity, technology, risk, engineering, compliance leadership or related experience (in lieu of degree).

  • 6+ year of people management experience (in lieu of degree)

  • #Remote

  • #Bi-Remote

  • #LI-AS1

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.