|Date Posted||July 17, 2021|
This position is located in the Information Services Department. This position is a flexible schedule remote/work from home opportunity.
The Cyber Security Manager is a critical role within the Information Services Department.
Responsibilities for this role will include:
- Collaborates with departmental and County management on the County’s comprehensive cyber security strategy and plans.
- Provides leadership and/or input in in variety of cyber security related areas including policy and standards development, security awareness training, risk management, daily security operations, vulnerability management and incident response.
- Supervises county cyber security staff for HR management purposes, daily security operations, and cyber security improvement activities.
- Oversees daily cyber security operations including but not limited to intrusion detection and prevention, log analysis, reporting, remote access and user authentication, virus/malware detection and remediation.
- Reviews and documents security technologies and tools to maintain currency. Mitigates any gaps.
- Maintains and enhances cyber security technologies, tools, processes and procedures.
- Manages all cyber security assessments/review.
- Develops, organizes, and maintains all cyber security related documentation.
Manages, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
Manages the support and implementation of assigned websites, web applications, and information systems: provides guidance and makes recommendations regarding implementation, requirements, and specifications for assigned systems; reviews and manages project plans, system architecture diagrams, and future upgrade plans; provides solutions and guidance on identifying issues and troubleshooting; ensures effective customer support to all users; ensures current applications are fully functional and maintained with most recent patches and updates; ensures maintenance and protection of data; administers application servers and other system related servers; and oversees various critical batch processes from various applications.
Develops and maintains system architecture: defines standards and protocols for interfaces between internal and external systems and to maintain optimum information architecture; manages and oversees systems diagrams for assigned applications; organizes or reorganizes structural designs to optimize usability and findability for the appropriate consumer groups; maintains systems of organization, labeling, search, and navigation systems; and analyzes and recommends solutions to reduce costs and redundancy.
Plans migration and implementation of current and new applications to comply with new technologies: serves as a liaison between divisions; maintains awareness of and makes recommendations regarding infrastructure changes and future plans; manages technical limitations of each application; ensures current or future applications are in compliance with infrastructure changes; oversees system requirement process and change control requests; consults with vendors on system compatibilities; manages server migrations to the virtual environment; and ensures product compatibility.
Manages the provision of technical support: troubleshoots end-user problems; responds to requests for assistance and resolves problems; escalates problem to vendors or other personnel as appropriate; ensures continual operations of websites, applications, and information systems; and utilizes diagnostic tools and other resources as appropriate.
Manages training programs for users and subordinate staff: writes and/or revises user training manuals and lesson plans; selects training times/locations based on users' needs; answers questions and provides information during and after training; and conducts one-on-one training sessions as needed.
Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession: reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate.
Manages projects throughout all phases; coordinates and attends regular project progress meetings; works with vendors to resolve problems and to initiate the appropriate solutions; prepares, reviews, and processes change orders for changes to contracted scope of work; monitors adherence to project schedules; conducts and reviews testing; provides technical support during programming and implementation; verifies compliance of projects to County policy; and makes recommendations concerning improvements, modifications, design strategies, programming, systems infrastructure, or other aspects of project development. Creates and maintains standard operating procedures and other documentation regarding maintaining system operations; and evaluates and monitors progress against performance and quality measurements.
Administers budgets of assigned projects: coordinates with assigned department in planning and cost estimating; prepares cost estimates for budget planning; provides justifications for requests; monitors and controls expenditures for approved projects; tracks expenditures and pay requests; approves and submits invoices for payment; and maintains related documentation.
Coordinates process for bidding and contracting of services of various project components or other technical services: prepares Requests For Proposal (RFP) and Requests for Quote (RFQ) for services; prepares technical specifications and requirements; participates in negotiations of scope of services and fees for professional services agreements; makes recommendations regarding selection of vendors and awarding of contracts; and monitors vendor performance and contract fulfillment.
Responsible for managing the operations, maintenance and security of the county's network and telecommunications infrastructure, including its wireless network. This includes all planning, directing, coordinating and implementing of network and telecommunication systems and services.
Strong leadership abilities, including the ability to guide and develop team members in network operations and maintenance.
Develops, maintains and documents network architecture; defines network and voice over IP standards and protocols; ensures network and voice systems are fully functional; manages the change control process for the network and associated systems.
Responsible for designing and implementing new network solutions and/or improving the efficiency of current networks.
Provide input to network designs for new building construction and/or renovation projects.
Ensures the installation, configuration, and supporting network equipment including routers, switches, UCS platforms, etc. are to standard.
Procures network equipment, including equipment quotes, and manages vendors involved with network installation tasks.
Ensure network firewalls, routing and switching are configured for network efficiency, security and performance.
Monitors the network for issues and manages troubleshooting tasks to ensure the resolution of network issues.
Effectively communicates with stakeholders and affected parties concerning network operations and/or project activities that may affect them.
Performs other related duties as assigned