Cyber Security Consultant

at Fiserv, Inc.
Published September 17, 2023
Location Berkeley Heights, NJ
Category Default  
Job Type Full-time  


Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
Cyber Security Consultant

What does a successful Cyber Security Consultant do at Fiserv?
As part of the SecureNow Operations support team, the Cyber Security Consultant is responsible for educating clients and solving problems from a FinTech, Cyber Security, Fraud, and User Experience perspective. If you're keen on doing challenging work and you appreciate having the runway to grow, read on.

What you will do:

  • Client-facing calls to review reporting data and address any security concerns or discrepancies.
  • Deep analysis of control provider and rules engine to understand why the tool is making decisions.
  • Data and trend assessment towards operational risk mitigation.
  • Configuration requests and changes across teams to manage internal and external expectations.
  • Case, ticket, and incident resolution work to provide authoritative answers on the above.

What you will need to have:

  • ITIL Change management knowledge.
  • Experience using ServiceNow / ServicePoint.
  • Online and mobile banking application knowledge.
  • Splunk familiarity.
  • Adept with Office tools (Outlook, Word, Excel, Powerpoint).

What would be great to have:

  • Experience servicing financial institutions.
  • Experience supporting risk engine.
  • ITIL certification.
  • Splunk certification.
  • Cyber certifications or ongoing training.
  • Bachelor's degree.

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center.